Job Board

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Orlando, FL: Senior Systems Analyst (Cray)

Columbus, OH: Production Support Engineer

Chattanooga, TN: Data Specialist






Chattanooga, TN: List/Data Specialist

Orlando, FL: Senior Systems Analyst (Cray)*D3FF7D1E0262A166

Columbus, OH: Production Support Engineer
Candidates can send resumes directly to or call 614-515-5360.

Production Support Engineer
– Provide Tier 3 Application Support for customer reported incidents
– Provide Application Support through automated monitoring, triage, and remediation
– Provide a rotating single point of contact, 24x7x365 for any P1 or Major Incidents
– Create, Maintain, and tune application and service level monitoring and alerts
– Track, analyze, review, prioritize, report on, and when able resolve software and infrastructure issues

The ideal candidate shall possess (or demonstrate competencies to learn) these diverse skills:
– Experience in understanding the simplest solution, and focusing on the most effective technique to resolve a problem, while respecting time commitments and infrastructure constraints.
– Experience tuning and managing applications running on Linux, AWS, including OS-level commands for monitoring
– Experience with on-call technical troubleshooting and research, assessing customer impact, and translating to impact / severity
– Experience with software development languages: PHP (required), BASH (required), Java, and Python
– Experience in exceptional problem solving, analytic and diagnostic skills
– Experience in Distributed system diagnostic methods, monitoring and instrumentation technologies
– Experience in version control strategies such as GitHub
– Experience with relational database technologies (MySQL, Oracle, SQL, JDBC, connection pooling)
– Experience with development in a LAMP Stack Environment required (Linux, Apache, MySQL, PHP)
– Experience with APM toolsets such as New Relic (preferred) or Dynatrace to instrument and troubleshoot application issues
– Strong desire to learn the environment with ability and focus to improve it

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